Dementia Home Care

If someone you love in the Tri-Cities is living with Alzheimer's disease or another form of dementia, you already know that the hardest part is rarely the diagnosis itself. It is the wandering at 2 a.m., the missed medications, the shower that turns into a struggle, and the guilt of not being able to be there every hour. REACH Home Care provides in-home dementia care throughout Kennewick, Richland, Pasco, and the surrounding Benton and Franklin County communities, so your family member can stay in the home they know while you get real support.

We are a locally owned, Washington State-licensed in-home services agency (DOH license IHS.FS.61064639) based in Kennewick, and we run our own state-approved caregiver training center, which means the caregivers we send into your home were trained in dementia care by us, not just screened by us.

What REACH dementia home care includes

Every dementia care plan is built around the person, their routines, and the stage of the disease. Depending on what your family needs, a REACH caregiver can provide:

• Personal care: bathing, dressing, grooming, toileting, and continence care, handled patiently and with attention to dignity, even on days when help is resisted.

• Safety and supervision: a trained adult in the home to reduce wandering, fall, stove, and medication risks, including overnight and 24-hour coverage when a loved one no longer sleeps through the night.

• Medication reminders: prompting and monitoring so prescribed medications are taken on schedule, with changes reported to the family.

• Meals and hydration: preparing familiar foods, encouraging eating, and watching for the weight loss and dehydration that often go unnoticed.

• Companionship and engagement: conversation, music, simple activities, and outings that match the person's abilities and history, which reduces agitation and keeps days structured.

• Mobility and transfers: help walking, standing, and moving safely, including gait belt and Hoyer lift transfers for clients who are no longer mobile.

• Light housekeeping and errands: laundry, dishes, tidying, and grocery runs so the home stays safe and stocked.

• Respite for family caregivers: scheduled hours, overnights, or weekends so a spouse or adult child can rest, work, or simply have a break.

How our caregivers are trained for dementia

Washington requires home care aides to complete 75 hours of training and pass a state certification exam. REACH goes further. Our caregivers complete that training at the REACH Training Center in Kennewick, including the DSHS-approved Dementia Level 1 and Level 2 modules and Mental Health Level 1, with hands-on practice in our skills lab before they ever work with a client. Every caregiver passes a Washington State background check, and our care coordinators provide ongoing coaching as a client's condition changes.

Because dementia progresses, we also plan for what comes next. As needs move from companionship to hands-on personal care to around-the-clock supervision, the same agency and often the same caregiver stay with your family, so your loved one is not repeatedly introduced to strangers.

Supervision and communication with your family

A care coordinator, not just a scheduler, oversees each dementia client. Caregivers document each visit, and we call the family when we notice a change in appetite, sleep, mood, or mobility. If you live out of the area, we can be your eyes and ears in the Tri-Cities and coordinate with your loved one's physician, Kadlec, Trios, or Lourdes discharge planners, or a hospice team when the time comes.

Making the home safer

During the free in-home assessment, we walk through the house with you and point out the practical changes that prevent the most common dementia emergencies: rugs and cords that cause falls, stove and water-heater settings, door and exit cues, lighting for nighttime bathroom trips, and where medications are kept. Our caregivers then keep those safeguards in place on every visit.

Dementia care in Kennewick, Richland, Pasco, and nearby

Our office and training center are at 4304 W 24th Ave, Suite 150 in Kennewick, and our caregivers live throughout the Tri-Cities. We provide in-home dementia and Alzheimer's care in Kennewick, Richland, Pasco, West Richland, Benton City, Finley, and Burbank, as well as other Benton and Franklin County communities within about 25 miles of our office.

How to get started

1. Call us at (509) 491-1733. Tell us about your loved one, the diagnosis if there is one, and what a typical day and night look like right now.

2. Free in-home assessment. A care coordinator meets you at the home (or by video if you live out of town), reviews safety, routines, and preferences, and writes a care plan with you.

3. Caregiver match. We choose a caregiver with dementia training whose personality fits your family member, and we introduce them in person.

4. Ongoing adjustments. Hours can increase or decrease as needs change, with no long-term contract.

Care can often begin within a day or two of the assessment, and we accept private pay, long-term care insurance (we bill many insurers directly), and other funding sources. Ask us about your situation.

Frequently asked questions about dementia home care

How quickly can dementia home care start?

Usually within one to two days after the in-home assessment, and sooner in urgent situations such as a hospital discharge or a family caregiver who is suddenly unavailable.

Do you provide overnight and 24-hour dementia care?

Yes. We provide awake overnight care for clients who wander or become restless at night, and 24-hour care in shifts for clients who need continuous supervision.

Is there a difference between Alzheimer's care and dementia care?

Alzheimer's disease is the most common cause of dementia, but Lewy body dementia, vascular dementia, frontotemporal dementia, and Parkinson's-related dementia each bring different symptoms. Our care plans are written for the person, not the label, and our caregivers are trained on the differences.

Can caregivers help with transfers and lifts?

Yes. Our caregivers are trained in safe transfers, including gait belts and Hoyer lifts, for clients who can no longer stand or walk on their own.

What if my loved one refuses help or becomes agitated?

This is common, and it is exactly what our dementia training covers. Caregivers use redirection, routine, and calm, unhurried approaches rather than confrontation, and we match personalities carefully so trust can build.

Can you help after a hospital or rehab discharge?

Yes. Hospital stays often cause a sharp decline for people with dementia. We can be in the home the day of discharge to manage medications, prevent falls, and keep the routine steady while your loved one recovers.

Do you accept long-term care insurance?

Yes. We work with most long-term care insurance policies and can bill many insurers directly so you are not paying up front and waiting for reimbursement.

What areas do you serve?

Kennewick, Richland, Pasco, West Richland, Benton City, Finley, Burbank, and surrounding Benton and Franklin County communities within roughly 25 miles of the Tri-Cities.

Ready to talk? Call (509) 491-1733 or request a free in-home dementia care assessment. REACH Home Care Incorporated is licensed by the Washington State Department of Health (In-Home Services Agency License IHS.FS.61064639, UBI 604-584-302).