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FREQUENTLY ASKED QUESTIONS

Our agency provides a wide range of services that include personal care (like help with bathing, grooming, and dressing), medication reminders, meal preparation, light housekeeping, companionship, transportation to appointments, and 24/7 live-in care. Our goal is to help seniors maintain their independence and improve their quality of life at home.
Yes, all of our caregivers are highly trained and certified. They undergo rigorous background checks and training in senior care before they start working with clients. We also provide ongoing training to ensure they stay updated on the latest best practices in home care.
Absolutely. We have caregivers who specialize in providing care for individuals with a range of conditions including Alzheimer’s, Parkinson’s, stroke recovery, and more. They have the skills and training needed to provide compassionate and effective care for these individuals.
Services can be set up as quickly as needed - often within a single day. We understand that sometimes care needs can arise suddenly, and we do our best to accommodate those situations. Please contact us at Info@reach-hc.com (Info@reach-hc.com)or call us at 509-491-1733 () to discuss your specific needs.
The cost of our home care services depends on the specific needs of each client. We offer a free in-home consultation where we assess the needs of your loved one and provide a detailed estimate of costs.
We serve all three of the Tri-Cities - Kennewick, Pasco, and Richland. We also cover the surrounding areas, including Benton and Franklin counties.
Most of our services are covered by long-term care insurance. However, it's best to check with your insurance provider about your specific policy. We also accept private pay. For more details, please contact us at Info@reach-hc.com or call us at (509) 491-1733.
If your regular caregiver is unavailable for any reason, we will provide a substitute caregiver who is equally trained and qualified. We ensure that there are no interruptions in the care of your loved one.
Home care services typically include personal care (such as bathing, dressing, and grooming), meal preparation, medication reminders, light housekeeping, companionship, and transportation to appointments. Some providers also offer specialized care for conditions like Alzheimer's or Parkinson's.
Home care offers numerous benefits including personalized care, comfort of being at home, maintaining independence, and receiving one-on-one attention. It can also be more cost-effective than hospital or facility care and provides peace of mind for family members.
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