FREQUENTLY ASKED QUESTIONS

Our agency provides a wide range of services that include personal care (like help with bathing, grooming, and dressing), medication reminders, meal preparation, light housekeeping, companionship, transportation to appointments, and 24/7 live-in care. Our goal is to help seniors maintain their independence and improve their quality of life at home.

Yes, all of our caregivers are highly trained and certified. They undergo rigorous background checks and training in senior care before they start working with clients. We also provide ongoing training to ensure they stay updated on the latest best practices in home care.

Absolutely. We have caregivers who specialize in providing care for individuals with a range of conditions including Alzheimer’s, Parkinson’s, stroke recovery, and more. They have the skills and training needed to provide compassionate and effective care for these individuals.

Services can be set up as quickly as needed - often within a single day. We understand that sometimes care needs can arise suddenly, and we do our best to accommodate those situations. Please contact us at Info@reach-hc.com or call us at 509-491-1733 to discuss your specific needs.

The cost of our home care services depends on the specific needs of each client. We offer a free in-home consultation where we assess the needs of your loved one and provide a detailed estimate of costs.

We serve all three of the Tri-Cities - Kennewick, Pasco, and Richland. We also cover the surrounding areas, including Benton and Franklin counties.

Most of our services are covered by long-term care insurance. However, it's best to check with your insurance provider about your specific policy. We also accept private pay. For more details, please contact us at Info@reach-hc.com or call us at (509) 491-1733.

Absolutely! We strive to match your loved one with a caregiver who meets their needs and personality. We introduce caregivers to clients before services begin to ensure a good fit. If you have any preferences or specific requirements, please let us know, and we'll do our best to accommodate them.

If your regular caregiver is unavailable for any reason, we will provide a substitute caregiver who is equally trained and qualified. We ensure that there are no interruptions in the care of your loved one.

Home care might be the right choice if your loved one needs help with daily activities, prefers staying at home, and requires personalized care. Signs include difficulty with mobility, managing medications, or performing daily tasks. A professional assessment can help determine the appropriate level of care.

When selecting a home care provider, consider researching and comparing different agencies, checking their credentials, reading reviews, and asking for recommendations. It's also important to meet with the provider to discuss your specific needs and ensure they can offer the required services.

Home care allows individuals to receive care in their own homes instead of a hospital or care facility. It includes services like personal care, companionship, and medical assistance, tailored to meet the individual's specific needs.

Home care services typically include personal care (such as bathing, dressing, and grooming), meal preparation, medication reminders, light housekeeping, companionship, and transportation to appointments. Some providers also offer specialized care for conditions like Alzheimer's or Parkinson's.

Home care offers numerous benefits including personalized care, comfort of being at home, maintaining independence, and receiving one-on-one attention. It can also be more cost-effective than hospital or facility care and provides peace of mind for family members.